Place Ville-Marie, Montreal, Qc

Start date


Job Status: Permanent, Full time and part time
Work Schedule: Weekday, weekend, days and evening
Region: Montreal
Starting date: As soon as possible

Answering to the Chief Barista, the essential responsibilities and functions of this position are, but not limited to:

• In charge of opening and closing the café
• In charge of managing the baristas on the floor in the absence of the Chief Barista
• Offer a professional, affable and endearing level of service at all times
• Take customers orders in a convivial manner
• Know and execute the coffee and other specialty hot beverages recipes
• Knowledge of ongoing promotions
• Take customer payments and thank them
• Give directions to customers concerning the food court and Place Ville-Marie
• Acknowledge customer feedback and complaints, act on them when required and ensure proper follow-ups
• Always strive to exceed the expectations of customers (internal and external) by providing them an outstanding and efficient service.
• Build high-quality relations with customers in order to foster their loyalty.
• Work harmoniously alongside the food court’s departments in order to provide an outstanding customer service and exceptional team work
• Comply to all safety policies
• Oversee the occupational health and safety of all colleagues and guests at all times and ensure that colleagues work in a safe way.
• Inform security of any event related to the safety of colleagues and customers.

*The above list of duties is not exhaustive and the person in this role will need to constantly adapt to high-activity and specific customer relations management situations*

• Bilingual (French & English), spoken and written
• One year experience in a coffee house
• Knowledge of Veloce is considered an advantage
• Excellent communication skills
• Discretion
• Able to work under pressure
• Ability to succeed in a fast paced and constantly evolving environment
• Excellent interpersonal skills
• Adaptability to work with employees of various cultural backgrounds
• Highly organized and detail-oriented
• Dynamic, self-starting and efficient
• Tasteful appearance

Physical aspects of the position: Stand and walk for the entire duration of the work shift

Visa requirements: must be legally eligible to work in Canada.

Apply now

Entering information you provide is a two step process. The first is to fill out the form below. The second step is to attach your CV in Word format, PDF or RTF below.
Étape 1: SVP remplissez ce formulaire
Êtes-vous autorisé à travailler au Canada? Notez que, conformément à la loi canadienne sur l'immigration, pour être autorisé, vous devez détenir un permis de travail valide, être immigrant reçu, résident permanent ou citoyen canadien.
Êtes-vous actuellement un employé ou avez-vous déjà travaillé pour un établissement A5 Hospitality?
Connaissez-vous les établissements A5 Hospitality?
Combien d'années d’expérience pertinente à l’emploi ou à la fonction recherchée possédez-vous?
Quand pouvez-vous entrer en poste?
Quels sont vos disponibilités de jour ?
(peut cocher plus d'une case)
Quels sont vos disponibilités de soir ?
(peut cocher plus d'une case)
Sélectionnez les activités qui correspondent à votre expérience :
(peut cocher plus d'une case)
Étape 2 : SVP téléchargez vos documents
Step 1: Please fill this form
Are you eligible to work in Canada? Note that according to Canadian Immigration legislation, to be eligible you must either have a valid work permit or be an immigrant, a permanent resident or a Canadian citizen.
Are you currently employed or have you ever worked for an A5 Hospitality establishment?
Do you know the A5 Hospitality establishments?
How many years of experience relevant to the position sought do you have?
When are you available to start work?
What are your daytime availabilities?
(can check more than one box)
What are your nighttime availabilities?
(can check more than one box)
Choose which of the following represent your experience in a kitchen:
(can check more than one box)
Step 2: Please upload your documents